For Bruce Roberts
Auto glass runs on insurance turnaround and mobile-tech logistics. Both tend to require Bruce in the loop on every job. The point of automating them is so two locations and a mobile fleet can run without him on every call.
A few automations you could put in place this quarter. Each one streamlines a workflow that probably runs through someone on your team today.
Most jobs run through insurance, and the filing call eats time on every one. Automating that filing through your scheduling system means the customer's claim is opened the moment the appointment is booked.
Mobile work across a wide service area lives or dies on routing. Automated dispatch with route optimization and live tech tracking lets the day organize itself instead of being built each morning over the phone.
Calibration after a windshield install isn't optional, and forgetting it means a redo or a safety risk. A calibration appointment can be auto-chained to every install booking so it can't fall off the schedule.
A windshield install is a high-trust job, but the review ask usually doesn't happen. An automated text after the customer drives away, with a one-click review link, builds the kind of online presence that drives more inbound work.
Automations only stick if someone owns them. Here's how we'd run it together.
Salty Air builds these systems for owner-operators in Salt Lake. We start with a 30-minute call. No pitch deck. We pick the highest-leverage automation and prove it out.
